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Last updated: 15.07.2026
 

Human Healing Hub ("HHH", "we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, community platform, workshops, courses, and related services.
 

1. Data Controller
 

The data controller responsible for your personal data is:

Leap Link Ltd.
Registered in Bulgaria
UIC: 207483991
Registered Address: Ul. Pernik 176, Sofia, Bulgaria
Email: gyunovaliann@gmail.com
 

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Leap Link Ltd. acts as the Data Controller for personal data processed through Human Healing Hub.
 

2. Services and Platform Providers
 

Human Healing Hub uses third-party service providers to operate its services.

Our main providers include:
 

Mighty Networks

Used to provide the online community platform, member accounts, discussions, courses, and community features.

Mighty Networks may act as:

• a data processor when processing data on our instructions;

• an independent controller for certain platform-related processing activities.
   

Stripe

Used to process payments, subscriptions, and practitioner payouts.

Stripe acts as an independent data controller for payment-related information.
 

Quaderno

Used for tax compliance, invoicing, and VAT management.
 

Wix

Used to host and operate our website. When using these services, your data may also be processed according to their respective privacy policies.
 

3. Personal Data We Collect

Depending on how you use Human Healing Hub, we may collect the following categories of personal data:
 

Account Information
 

• Name

• Email address

• Username

• Profile photo

• Country/location (if provided)
   

Practitioner Information
 

If you apply or participate as a practitioner, we may collect:
 

• Professional background

• Certifications and qualifications

• Practitioner profile information

• Business information

• Payment and payout information
   

Payment information is processed securely through Stripe. We do not store full payment card details.
 

Community Information
 

When you participate in the community, we may process:
 

• Posts and comments

• Direct messages

• Uploaded files

• Course participation

• Workshop participation

• Community interactions
   

Technical Information
 

We may automatically collect:
 

• IP address

• Browser and device information

• Cookies and similar technologies

• Usage information
   

4. Information You Choose to Share
 

Human Healing Hub is a wellbeing and personal development community. Members may voluntarily share personal experiences, reflections, or wellbeing-related information within the community. We do not request or collect medical records or clinical information.Where you voluntarily share information relating to health or emotional wellbeing, this may constitute special category data under Article 9 GDPR. Such information is processed only where applicable legal requirements are met, including explicit consent where required.
 

5. How We Use Your Personal Data
 

We use your personal data to:

• Provide access to Human Healing Hub services

• Create and manage your account

• Process memberships, payments, and subscriptions

• Provide courses, workshops, and community features

• Facilitate practitioner services

• Communicate important updates related to your account

• Provide customer support

• Maintain platform security

• Prevent fraud and misuse

• Meet legal and tax obligations

• Improve our services
   

6. Legal Basis for Processing
 

We process personal data based on the following legal grounds:
 

Contractual necessity
 

When processing is required to provide our services, including:
 

• creating your account

• providing membership access

• processing payments

• delivering courses and workshops
   

Legal obligation
 

When required to comply with legal requirements, including:

• accounting

• tax reporting

• financial record keeping
   

Legitimate interests
 

For purposes such as:

• maintaining platform security

• preventing abuse

• improving our services

• managing our community
   

Consent
 

Where required, including:

• marketing communications

• optional cookies

• certain processing activities requiring explicit consent
   

You may withdraw consent at any time.
 

7. International Data Transfers
 

Some of our service providers, including Mighty Networks and Stripe, are based outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we rely on appropriate safeguards, including:
 

• Standard Contractual Clauses approved by the European Commission

• Other lawful GDPR transfer mechanisms where applicable
   

8. Data Retention
 

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
 

Generally:

• Account data is retained while your account remains active.

• Financial and tax-related information is retained as required under applicable Bulgarian law.

• Marketing information is retained until you withdraw your consent or unsubscribe.
   

You may request deletion of your account and personal data, subject to legal obligations requiring certain information to be retained.
 

9. Your Rights Under GDPR
 

Depending on applicable law, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict processing

• Object to certain processing activities

• Request data portability

• Withdraw consent where processing is based on consent
   

To exercise your rights, contact:

gyunovaliann@gmail.com
 

You also have the right to lodge a complaint with the relevant data protection authority.

For Human Healing Hub, this is:
 

Commission for Personal Data Protection (Bulgaria)
 

10. Data Security
 

We take appropriate technical and organisational measures to protect personal information, including:
 

• Secure encrypted connections (SSL)

• Secure third-party infrastructure providers

• Access controls

• Payment security through Stripe
   

However, no online platform can guarantee complete security of information.
 

11. Marketing Communications
 

If you choose to receive marketing communications from Human Healing Hub:

• We will only send communications where we have appropriate consent or another lawful basis.

• You can unsubscribe at any time.

• We do not sell your personal data to third parties.
   

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any significant changes will be communicated through appropriate channels.
 

Contact

For questions about this Privacy Policy or your personal data:

Leap Link Ltd.
Email: gyunovaliann@gmail.com